Comparing FreeTaxUSA vs TurboTax: Features, Pricing, and Customer Support
Tax season is here, and it's time to choose the right tax software that can help you file your taxes stress-free. Two popular options in the market are FreeTaxUSA and TurboTax. While they both offer similar services, there are some significant differences between them that can make or break your decision. In this blog post, we'll compare FreeTaxUSA vs TurboTax in terms of their features, pricing models, and customer support to help you determine which one is the best fit for your needs.
FreeTaxUSA vs TurboTax Comparison 2023
FreeTaxUSA and TurboTax are two of the most popular tax preparation software options available in 2023. FreeTaxUSA vs TurboTax Both have been around for a long time, and they offer a range of features to make filing your taxes easier.
When it comes to comparing FreeTaxUSA vs TurboTax, one significant difference is that FreeTaxUSA is entirely free for federal returns, while TurboTax charges a fee. However, TurboTax does offer more comprehensive features than FreeTaxUSA when it comes to complex tax situations.
Another factor to consider in this comparison is ease of use. Both programs are designed with user-friendliness in mind but can differ slightly based on individual preferences. Additionally, customer support plays an essential role in determining which software solution will be best suited for you.
Ultimately, choosing between FreeTaxUSA and TurboTax depends on your specific needs and situation. While both options provide similar services and features overall, there may be slight differences that could impact your decision-making process significantly.
Features of FreeTaxUSA and TurboTax
Both FreeTaxUSA and TurboTax are popular tax preparation software that offer a range of features to their users.
FreeTaxUSA provides a user-friendly interface that is easy to navigate, making it simple for users to complete their returns with ease. The software offers several different filing options, including state and federal return filing as well as amended returns.
TurboTax also has an intuitive design and offers various options for filers. One unique feature of TurboTax is its “SmartLook” option which allows users to connect with a live CPA or enrolled agent who can answer questions in real-time via video chat.
Both programs provide guidance throughout the process and offer free audit support in case of any issues down the line. Additionally, both services have mobile apps that allow you to file from your phone or tablet while on-the-go.
Both FreeTaxUSA and TurboTax offer excellent features for tax preparation purposes. It's up to the individual user to decide which program best suits their needs based on these features along with pricing and customer support options.
Pricing of FreeTaxUSA and TurboTax
One of the most important factors to consider when choosing between FreeTaxUSA vs TurboTax is pricing. Both tax preparation software have different price points, so it's essential to compare them before making a decision.
FreeTaxUSA offers free federal tax filing for simple returns, but if your taxes are more complex or you need state filing, they charge a fee. State filing costs $14.99 per state return filed. If you need additional support or audit assistance, they offer Deluxe edition at $6.99 and Premium edition at $49.99 respectively.
TurboTax has four different plans: Free Edition, Deluxe Edition, Premier Edition and Self-Employed Edition. The prices range from zero dollars for the Free Edition up to $119.99 for the Self-Employed Edition which includes features such as guidance on business-related expenses and deductions.
While both companies offer affordable options depending on your needs, it's important to note that TurboTax can be pricier than its competitors in some cases.
Ultimately, determining which option is best depends on your individual tax situation and budget constraints – so take time to evaluate each plan carefully before deciding which one will work best for you!
Customer Support of FreeTaxUSA and TurboTax
When it comes to filing your taxes, having reliable customer support can make all the difference. FreeTaxUSA and TurboTax both offer customer support via phone, email, and live chat.
FreeTaxUSA's customer support is available from 9am to 9pm EST, seven days a week during tax season (January through April). They also have an extensive FAQ section on their website that covers many common questions and issues.
TurboTax offers similar hours for their customer support team – 8am to midnight EST seven days a week during tax season. In addition to phone and email support, they also offer in-app messaging with a representative.
Both companies claim to provide expert assistance from knowledgeable representatives who can help you navigate any issues or problems you may encounter while using their software. However, some users have reported longer wait times when contacting TurboTax's customer service team compared to FreeTaxUSA's.
Both FreeTaxUSA and TurboTax offer solid options for getting help when needed during tax season.
Conclusion
After comparing FreeTaxUSA and TurboTax, it is clear that both tax software offer unique features and pricing options. While TurboTax may be a more recognizable name in the industry with advanced features for complex returns, FreeTaxUSA offers competitive pricing without sacrificing quality and accuracy.
Additionally, customer support plays an important role when choosing a tax software provider. Both companies provide multiple channels of support, including phone, email, and chat options.
Ultimately, the decision between FreeTaxUSA vs TurboTax will depend on individual needs and preferences. It is recommended to take advantage of their free versions or trial periods to determine which software aligns best with your personal situation.
Regardless of which option you choose, utilizing either service can simplify the often-stressful process of filing taxes while ensuring compliance with federal regulations.
Source: https://bbuspost.com/comparing-freetaxusa-vs-turbotax-features-pricing-and-customer-support/