There are a few things that a server must do to keep a customer happy while serving tables. When serving tables, the guest is always your top priority, no matter how you're feeling. You must say something along the lines of “Good afternoon, folks” when you first greet your table. My name is Bill, and I'll be serving you tonight. When you first interact with the guest, it's important to make eye contact and smile. The guests will be able to address you by your name, which sounds much better than “Hey, waiter or sir,” once you have established a great relationship with them during their time at the restaurant. It's also a good idea to get drink orders from your guests during the greeting period. When you get back to the table, you should inquire if they are ready to place an order or if they still require a few minutes to review the menu. It's also a good idea to offer some suggestions for popular dishes and try to upsell the guests with an appetizer while this conversation is going on. It is essential to ensure that no guest's drink is ever empty after the order has been placed. Keep in mind that, in order to improve the relationship between the server and the guest, you should try to make friendly small talk with them between tasks. Murder Mystery
• Maintaining a positive attitude While serving, one of my go-to strategies is to always act friendly and outgoing. Over the years, I've observed that demonstrating your positive attitude will calm the guest, resulting in a better overall experience for both of you. Now, every now and then you'll meet a guest who doesn't want to talk; they're strictly on business. The primary objective when dealing with this kind of guest is to get their order in, keep an eye on the quest, and keep your verbal communication to a minimum. This kind of guest usually uses their eyes to communicate, which is fine. Attempting to converse with this kind of guest is one of the worst things you can do. They have no interest in you; They only want to eat at your restaurant, and all they want is for you to do your job.
• Tipping Isn't a Perfect Science Over the years, I've learned that how much you get paid depends on which guests sit in your section and how lucky you are. It doesn't matter if someone gives you the best service if they don't tip well or if they don't know how to tip. You won't get a generous tip. Now, this raises the issue of what constitutes a useful tip. A good tip for me is at least 20%. Regardless of whether it is my first or last table of the shift, every guest I serve receives the same level of service. When I first started serving, a long time ago, I made the decision that I would make it a priority to provide each guest with the best possible service. I expect a 20% tip in return. Of course, this doesn't always happen, but I always take the same approach because I know that when a table is seated, I have no idea how they will tip. I ensure that the guests' experience exceeds their expectations.